MEMBERSHIP WITHDRAWAL
Members (including a spouse or adult child) may withdraw their membership, completely or from a specific household, at any time. All requests that take place on a holiday or weekend will not be processed until the following business day. The membership will remain active until the end of the household’s current billing cycle. Zion HealthShare cannot backdate withdrawals and therefore does not prorate withdrawals or provide refunds. Requests for membership withdrawal must be made in writing to Member Care Admin at mcadmin@zionhealthshare.org or over the phone with one of our representatives at 888-920-9466. The request must include (1) the reason for withdrawal and (2) the requested membership end date. Once a membership is withdrawn any open sharing requests and all future sharing requests will no longer be eligible for sharing (unless the membership is reinstated before thirty (30) days). Members should plan accordingly.
Note: Only the primary member may remove other members from the membership.